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The Rise, and Fall, of the Direct-to-Consumer Model Sep 06, 2023

There was a brief period in the early 2010’s when a new business model – dubbed “direct to consumer” emerged and threatened to upend established incumbents. A decade or so in, the assumptions underlying the model are in tatters and we’ve come to realize, as we...

Management Tools: Cycling through the concepts Jul 20, 2023

Everybody wants to be the author of a popular management tool. But at the end of the day, it’s useful to realize that many have a lot in common – what makes the difference, as with any tool – is the skill of the person using it and the consistency with which you stick with it.

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