from the Customer Insight Tools Collection
The Impact Guides are designed to give you the tools to learn in a smart and easy format.
Customer Relationship Insights Guide of the Week - As more business models rely on an ongoing relationship with a customer, for instance, any model that includes a subscription element, managing customer relationships have become a key topic. But, ironically, many organizations do a terrible job. This guide will explain why customer service is sometimes your worst enemy, why employee experience and customer experience are deeply connected, and how to figure out which customers are worth investing serious relationship-building resources in.
Our Individual Guides include:
1. A PDF Guide with 6 Lessons
2. An Explainer Video
3. An Application
4. An Assessment
3. Access to the Valize LearningHub
4. Access to the Valize TalkHub Community
If you buy the first 5 Individual Guides from the same Collection you will get the 6th Guide for Free.
For automatic access buy the Guides in the order they are released; otherwise get in touch to get free access to the 6th Guide if you have already bought the first 5 guides from the same Collection!
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