from the Customer Insight Tools Collection

The Impact Guides are designed to give you the tools to learn in a smart and easy format. 

Consumption Chain Analysis Guide of the Week - A customer consumption chain represents the complete set of experiences a customer goes through in trying to accomplish their jobs-to-be-done, from initial awareness of need all the way through to word of mouth referrals, renewals or moving on. The dilemma is that many organizations split the chain up into pieces, resulting in a less than ideal customer experience. This guide shows you how to map a consumption chain, use a technique we call quizzing to deeply understand it and learn to connect it to the desired customer experience, for a specific segment.

Our Individual Guides include:

1. A PDF Guide with 6 Lessons

2. An Explainer Video

3. An Application

4. An Assessment

3. Access to the Valize LearningHub

4. Access to the Valize TalkHub Community 

If you buy the first 5 Individual Guides from the same Collection you will get the 6th Guide for Free. 

For automatic access buy the Guides in the order they are released; otherwise get in touch to get free access to the 6th Guide if you have already bought the first 5 guides from the same Collection!

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